Contact & Hours


Telephone (24hours): (09) 638 8718

Fax: (09) 630 1480

Physical address: 457 Mt Eden Rd (corner Grange Rd and Mt Eden Rd), Mt Eden, Auckland
(parking entrance off Grange Rd) SEE MAP BELOW

Postal address: Mt Eden Medical Centre, PO Box 67044, Auckland 1024, New Zealand
 

Usual Opening Hours

Monday - Thursday 8:00am - 6:45pm

Friday 8:00am - 5:45pm

Saturday* 8:30am - 12:30pm
 

Public Holidays including Christmas and New Year

We are closed during public holidays, Saturdays of long weekends, and between Christmas Day and New Year.

January hours

In January normal practice hours are 8.00 am to 5.00 pm. We are not open on Saturdays.

After hours

When we are closed, our telephone is answered by a Registered Nurse at our after hours service. The nurse will give advice about what to do. In an emergency, call 111.

*Saturday appointment surcharge $10. We are not open on Saturdays of long weekends or in January.

Contacting us by email

For general enquiries, appointments, accounts etc, contact our reception team: memc@memc.co.nz

For enquiries about nursing services, immunisations and requests for lab results, contact our nursing team: nurses@memc.co.nz

For repeat prescriptions, please use our online form.

Our practice manager Renè Prinsloo can be contacted at:
r.prinsloo@memc.co.nz.

Contacting your doctor by email
Our doctors do not usually provide medical advice via email. In most cases there will be a fee for any email communication from a doctor. The size of this fee will depend on the time involved ($20-45). Because our doctors prioritise seeing patients, attention to emails may be delayed. If you are requiring a prompt response, or if your problem may be urgent, you are best to phone our nurses for advice or make an appointment. Click here for our doctors email addresses.

Bank account number

 ASB Bank 12 3209 0378710-00 – please enter name and invoice number for reference.

 

Feedback & Enquiry Form

We strive to provide the best general practice care that we can. It is helpful to hear from you about what we are doing well and what we could do better. Please use the form below to let us know your ideas about how we could provide a better service or to give us a pat on the back.

Please do not use this form if you have a serious complaint. Click here to find out more about our formal complaints procedures. For any concerns about your health, please telephone us and one of our staff will be happy to help you.